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1. Information we collect

When you use our Services, we may collect:

1.1 Account & Contact Information
Name, email, phone number, company details, and billing information.

1.2 API & Service Usage Data
API keys, request metadata (endpoints used, timestamps, IP addresses), and logs.
Used strictly for authentication, billing, support, and service optimization

1.3 Location Data
Coordinates, addresses, or search queries you send through APIs (e.g., geocoding, routing, nearby search).
We process only what you send; we do not track or sell personal location history.

1.4 Device & Technical Information
Browser type, operating system, device identifiers, and performance analytics.

2. How we use your information

We use data to:

  • Deliver and improve our mapping APIs and features.
  • Authenticate and secure accounts.
  • Monitor service health, prevent abuse, and ensure fair use.
  • Provide customer support and resolve technical issues.
  • Generate billing, invoices, and usage reports.
  • Improve accuracy, performance, and reliability of our services.

3. Sharing of information

We do not sell your personal data. We may share limited information only in the following cases:

  • With Service Providers – Trusted third parties who provide hosting, analytics, or billing support.
  • For Legal Reasons – To comply with law, regulation, court order, or government request.
  • For Business Transfers – If we merge, acquire, or restructure, your information may transfer with safeguards.

4. Data retention

  • Account Data: Stored as long as your account is active.
  • API Logs: Retained up to 12 months for billing, troubleshooting, and compliance.
  • Deletion Requests: You can request deletion of your account and data anytime.

5. Security measures

We protect your data using industry-standard safeguards, including:

  • Encryption (HTTPS/SSL for data in transit).
  • Access Controls (API key restrictions and account authentication).
  • Monitoring (regular audits and threat detection).
  • No system is 100% secure. While we work to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking

  • We use cookies and similar tools to remember preferences and analyze performance.
  • You may disable cookies in your browser, but some site functions may be limited.

7. Your rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access your personal data.
  • Request corrections or updates.
  • Request deletion (“Right to be Forgotten”).
  • Limit or object to processing.
  • Request a copy of your data (portability).

To exercise rights, contact us at privacy@MapUI.com.

8. Children's privacy

Our Services are not designed for children under 18 years of age, and we do not knowingly collect data from minors.

9. International data transfers

If you access our Services from outside, your data may be transferred to and processed in other jurisdictions. We apply safeguards to ensure an adequate level of protection.

10. Policy updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Services after changes means you accept the updated policy.

11. Contact us

If you have questions about this Privacy Policy, please contact us:

  • support@MapUI.com
  • 3102, 1st Floor, Rustomjee Eaze Zone, Sundar Nagar, Malad West - Mumbai 400064, MH - IN